From Strategy and Creation right through to Brand Activation.

Retail &
Hospitality

Whether it’s bringing ambitious brands to life or breathing valuable new life and purpose into existing ones we understand the Retail & Hospitality sector.

To stand out from a crowd in a competitive environment comes from our experience working alongside successful retail brands.  More than products or services offered in-store and on-line, it’s how consumers experience and connect with a brand that really counts.

We create relevant and original brands that resonate with consumers starting with a detailed brand strategy. Once defined the brand is rolled out across all consumer touchpoints, from packaging and store design through to retail campaigns and online presence which drives customer loyalty, in-store foot traffic and customer spend.

Services

Brand Discovery
Brand Workshop
Competitor Analysis
Brand Strategy
Brand Idea, Identity & Culture

Audience Profiles
Customer Journey Mapping
Placemaking
Store Design
Brand Experience design across all channels & touchpoints

Marketing Collateral & Point of Sale
Brand Collateral & Packaging
Wayfinding Strategy
Digital & Online
Marketing Strategy

Marketing Calendar Development
Social Media Strategy, Planning & Integration
Product Photography
Video & Motion Graphics
Retail Campaigns

Clients

CIT World Travel Group
Coca-Cola
Ferrero Roche
Levi’s

Puma
Qantas
Red Bull

Our Methodology.

We solve business challenges for brands using tailored, highly effective end-to-end solutions. Our results-driven creative process flows seamlessly from strategy and brand positioning through to content creation and brand activation, and our digital expertise is second-to-none.

Our services include:
Strategy

Customer insights
Brand research
Archetypal profiles
Brand positioning
Content strategy
Brand architecture
Brand workshops

Creation

Livery
Tone of voice
Nomenclature
Identity systems
Design and innovation
Overarching brand idea
Brand communications

Activation

Placemaking
Brand guidelines
Signage and wayfinding
Brand experiences
Rich media content
Digital and e-commerce
Social media campaigns

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